Regional Director of Customized Support-Bay Area, CA

Location: Bay Area, CA

Type: Full Time

Min. Experience: Manager/Supervisor


Partners in School Innovation (Partners) is dedicated to transforming teaching and learning in the lowest-performing public schools so that every student, regardless of background, thrives.  Our work is to improve school outcomes for students of color living in poverty, and our unique approach to changing lives rests upon a foundation of teamwork.  We collaborate with teachers and leaders in vulnerable public schools to help build their capacity to support breakthrough student achievement.

​Every member of our team is a results-oriented leader, change agent and champion for public education. We value continuous learning and improvement, diversity of backgrounds and ideas, systems thinking and innovation. In addition to a relentless pursuit of our mission, we work hard to ensure we keep growing as humble, knowledgeable, and culturally responsive social justice warriors, deeply committed to helping public schools achieve educational equity.



The Regional Director of Customized Support  at Partners in School Innovation (Partners) is responsible for cultivating new relationships and contracts that enable us to deliver customized services to schools and districts around the Bay Area as well as leading the team that provides those services. The Regional Director of Customized Support works with the Regional Executive Director and National Program Development & Support teams to design and deliver services that meet client needs while ensuring coherence and alignment to Partners Approach.



Strategy and Business Development

  • With the Regional Executive Director, set goals for the development of customized service business
  • Develop and maintain relationships with existing and potential clients to secure business.
  • Sets revenue targets, determines service offerings and target customers, marketing requirements and staffing resources needed to meet objectives.
  • Contributes to proposals and contracts for customized services

Service Delivery

  • Provides targeted support and consultation to District and School Leaders to facilitate:
  • Work with clients to co-plan customized session objectives, scope and sequence.
  • Delivers strong front of room leadership and facilitation as well as small group support to
  • Participants. The Regional Customer Support Director partners with the Regional and National staff to design services based on Partners’ School Transformation Approach, market services to targeted customers and manages and delivers products and services.

Program Development

  • Adjust or refines Customized Support content and tools for different school and district personnel while maintaining a consistent “look” and “feel” for Partners materials, determining the best ways to package our products for broader distribution.
  • Ensure that Customized Support offerings are informed by and developed on current practice in education, adult learning and related fields.
  • Contribute to the overall advancement of Partners Approach through regular examination of program effectiveness and determining solutions/designs that will increase demand for Customized Support.

Lead a Highly Effective Team

  • Collaborates with the Regional Executive Director and to create annual strategies for the implementation of regional customized support.
  • Provide leadership, coaching and management for a team providing regional customized support  
  • Assist in recruiting and hiring of new staff  as needed; deploy the team of to deliver services to schools and school districts
  • Set performance goals, conduct annual talent assessments and performance reviews to assess individuals’ results and potential
  • Meet with and conduct field observations of reporting staff in order to support their planning and execution of engagements, and provide ongoing feedback on their development
  • Work with the Program Support Team to develop and manage a team professional learning plan



Assist National and Regional Program Support staff as needed in the fulfillment of intensive school and district transformation contracts and development of internal staff.



  • Our ideal candidate definitely has:
  • Commitment to Partners  mission of achieving educational equity for low-income students of color
  • Proven experience as a high-performing teacher leader or instructional coach
  • Racial and cultural proficiency – an understanding of the role of racism in the inequities of the public school system and demonstrated effectiveness in working through these inequities
  • Demonstrated knowledge of and experience contributing to effective systems-level reform, beyond the classroom
  • Coaching or consulting skills and experience – specific experience coaching adults through a
  • change process is highly desirable
  • Effective interpersonal communication skills with audiences diverse in age, race, etc.; ability to
  • build relationships quickly and authentically
  • Experience designing, developing and delivering effective professional development for adults
  • Effective presentation and facilitation skills
  • An orientation toward problem solving and value creation – can identify root causes of problems and develop results-oriented solutions
  • Aptitude for collecting, analyzing and using data to inform planning
  • Strong collaboration skills within a team and with clients – experience interacting with school and district-level administrators is ideal
  • A high degree of initiative and tenacity; willingness and drive to see a difficult or ambiguous situation through to a satisfactory outcome


  • Proven experience as a high-performing site and/or district administrator
  • Advanced degree in education or related field



Salary commensurate with experience.

We offer a generous benefits package that includes medical/dental/vision insurance, vacation and sick

leave as well as a 403(b) retirement plan.



Please complete our online application, including a resume and cover letter explaining why you are interested in this position and the skills and experience you bring to the job.

Start date will be August 1,2017. The work schedule for this role will vary with some network events occurring during weekends or evenings.



With a staff that cares deeply about social justice and equity, we believe that diverse perspectives and
background create a rich work environment. We are committed to building an organization with raised
consciousness in order to impact how we work with school leaders as well as how we work together as a team. We hope you will join us as we continue to build a diverse organization that fosters a work environment where people from all backgrounds are welcomed and valued.



Partners in School Innovation is committed to equal employment opportunity in its hiring and employment practices and policies for all staff members and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, physical ability, marital status or veteran status.

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