Director of Program Implementation & Success- Las Vegas, Nevada

Location: Las Vegas, NV

Type: Full Time

Min. Experience: Senior Manager/Supervisor

Partners in School Innovation (PSI) is transforming education in profound ways by training and empowering change agents to close the gap in school and student achievement. Through our collaboration with teachers and schools, Partners has impacted over 30,000 students by providing an enriching and thriving environment for every student, regardless of background.

Partners is looking for exceptional people to scale our transformative approach, reaching more than 50% of US students of color living in poverty by 2022.

The Director of Program Implementation & Success will be responsible for building capacity of field staff to implement our School and District Transformation Approach at a consistently high-level. 


Support Implementation of Approach:

  • Provide regular observations of field staff and provide constructive feedback on a regular basis.
  • Serve as the accountability agent for a selected area and/or number of schools, ensuring quality implementation of the Partners School and District Approach, Networks and Customer Services.
  • Analyze trend data across field staff observations and plan monthly learning opportunities designed to consistently improve both the quality and consistency of  Partners work.
  • Facilitate the strategic planning for high-quality program implementation of the approach.
  • Analyze school and district-level data to support goal setting, coaching and school strategy development.
  • Serve as an ambassador of Partners Core Values, ways of working and being and approach to the work to internal staff and external clients.

Delivering Effective Learning Systems:

  • Collaborate with the National Executive Director of Customized Services to design and deliver training areas to regional and district teams.
  • Lead the Program Implementation and Success Team and ensure that all field staff are supported and continuously improving.
  • Analyze and provide ongoing input and feedback to the national team on the learning and resource needs observed in the field.
  • Support High-Quality Customized Support Services to Clients:
  • Provide direct support to staff charged with developing trusting, results-oriented relationships with assigned clients to provide exceptional service tailored to their needs and designed to achieve maximum impact.
  • Consistently evaluate the effectiveness and impact of program implementation and intentionally create targeted and systematic opportunities for continuous improvement in collaboration with program support staff and assigned clients.

Supporting Program Development:

  • Identify, learn and codify successes and challenges in the implementation of new program strategies.
  • Create agile, “on-demand” tools and resources to meet needs that emerge in our partnerships when needed.


  • The proven ability to lead, inspire, and hold high expectations
  • School leadership experience
  • Track record of success in historically underperforming schools
  • An equity lens
  • Deep familiarization and practice with adult learning principles and coaching
  • Proficient use of student data
  • A Proven track record thought partnering with senior leaders and content experts
  • Deep knowledge in at least one of the following: CRTL, Early Literacy, STEM, English Language Development, Common Core Instruction


  • Confident and empowered: you know your stuff, but more importantly, you’re secure in you. You’re not shaken when you don’t know the answer, and are driven by intellectual curiosity and a sense of self-agency.
  • Emotionally mature: You’re not easily SCARFD (extra points if you know what this means!), you have a thick skin and don’t get ruffled by debate,  pushback and others’ work style hangups.
  • Grounded in perspective. You put the interest of the org first, and don’t get caught up in politics or noise - yet you also understand that tending to the human nature of the work can make or break results.
  • A great communicator and coach. You actively listen and ask smart questions. You’re an articulate speaker. You know how to be candid and kind at the same time, and bravely tackle conflicts with a solution-based approach built on facts, empathy and win/win outcomes. You’re able to hold accountability and be supportive at the same time. You get the most out of “what is” while keeping a constant eye to “what can be”, and put impact above being liked.
  • A natural problem solver. You love challenges and aren't easily discouraged. You’re a resilient, proactive strategist; you see roadblocks before you hit them, and look for creative solutions to get the job done. You rely on logic and facts while honoring the behavioral and emotional dynamics of problems.
  • An awesome team member.  A natural at collaborating with a variety of personalities, you get the interrelatedness of what we all do. You enlist your problem solving and communications skills – sprinkling in your high EQ and fun personality- to build strong relationships. You know the importance of leveraging divergent viewpoints for the betterment of the work, and also know when it’s time to graciously move on. You show up strong when your team members need you. You hold your colleagues accountable, and you’re receptive and humble when they hold you accountable.
  • Caring. Your moral compass is strong and you’re highly ethical. Your intentions are transparent and you are well-grounded in integrity and empathy. You’re kind to others, even when it involves intense disagreement.
  • An agile, lifelong learner with a Growth Mindset. You pick things up quickly and think critically; you’re intellectually curious and deeply committed to learning and growing, even when it’s tough-going – you persevere through mistakes and failure.
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